Refund policy

Refund Policy


At Clavir, we want you to love your purchase. If you're not 
fully satisfied, please reach out to us at hello@clavir.shop
within 30 days of receiving your order.

Returns:
- Items must be unused, in original packaging, and in resellable condition.
- Contact us before sending anything back so we can guide you through the process.

Refunds:
- Once we receive and inspect your return, we'll notify you of approval.
- Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items:
- If your order arrives damaged or incorrect, contact us within 7 days 
  with a photo, and we'll arrange a replacement or refund at no extra cost.

Questions? Email us at hello@clavir.shop

 

Terms of Service


Welcome to Clavir (clavir.shop). By accessing or using our site, you agree 
to the following terms.

Use of Site:
You must be at least 18 years old, or using this site under the supervision 
of a parent/guardian, to make a purchase.

Products & Pricing:
We strive for accuracy in product descriptions and pricing, but errors may 
occur. We reserve the right to correct any errors and cancel orders 
affected by pricing mistakes.

Orders:
We reserve the right to refuse or cancel any order for reasons including 
product availability, errors in pricing, or suspected fraud.

Shipping:
Shipping times are estimates and not guaranteed. Clavir is not responsible 
for delays caused by carriers or customs.

Contact:
Questions about these terms? Email us at hello@clavir.shop